Welcome to Frame Elf . The Application is provided and controlled by Lazyva Team (“we” or “us” ). Your privacy is very important to Us. In this Privacy Policy, We elaborate Our policies and procedures for collecting and using Your information when You use Our Application and Services, and inform You about Your privacy rights and how the law protects You.
We hope that you will carefully read and understand this Privacy Policy before using our application and related services so that you can make appropriate choices.
Important terms regarding your personal data rights are highlighted in bold, please pay special attention to them. To give you an overview, this Privacy Policy is structured as follows:
How do We Collect Your Personal Data
How do We Use Your Personal Data
How do We Store and Protect Your Personal Data
How do We Use Cookies
How do We Share and Publicly Disclose Your Personal Data
To EU Users
To California Residents
We Protect Your Children's Privacy
Links to Other Sites
Changes to this Privacy Policy
Contact Us
1. How do We Collect Your Personal Data
1.1 Personal Data
When You access the Services by or through Your mobile device, We may automatically collect certain information, including but not limited to:
The type of mobile device You are using
The IP address of Your mobile device
The unique ID of Your mobile device
Your mobile OS
Unique device identifiers
The type of Internet browser You use
Pages of Our Services You visit
Time and date of Your visit
Other diagnostic data
Since this application involves facial recognition and other face-related manipulations, we will use unique facial recognition technology to detect critical points of any given face in the images you provide to achieve the enhancement you want through our server. We will only analyze the anonymous data collected from the images you provide and these data will not be uploaded or disclosed elsewhere without your explicit consent.
We may also collect information sent by Your browser when You visit or access Our Services by or through Your mobile device, the following list provides a non-exclusive list of personal data content:
Hardware model
Screen size and density
OS info & version
Language and country
Time zone
Unique Device Identifiers (e.g. IDFA)
Device mute status (related to reminder function)
To provide a better user experience, We have integrated statistical tools in the Application. They are only used for CRASH positioning and AB-testing for new functions and UI design. Details as described below:
Application information
Application's Name
Application's Version Number
Application's Build
SDK Name
SDK Version
Device information
Model
Screen Size
OEM Name
Device system information
OS Name2
OS Version
OS Build
System Language
Time Zone
Carrier Country
Carrier Name
Location information
Locale
Country Area
1.2 Mobile System Permission
Storage permissions: when you use the Video enhance feature, we need permission to access your local media to select videos or photos for editing or save the finished videos or photos in your local media. This permission is only for editing and saving videos and photos. We will not automatically obtain any videos or photos from your device, nor will we modify or delete the content in your local media storage.
In addition, we would collect your selected videos to our server for video processing when you select a video to enhance. We shall make every effort to use these videos within reasonable limits. And the collected videos will be deleted permanently in 7 days.
1.3 Customer service and after-sales service：
When you send feedback via email or provide us with an error report, we will obtain your username, email address, and email content, so that we can communicate with you about problems encountered during the use of our products and services. We will retain Your Personal Data only for as long as is necessary for the purposes described above.
2. How Do We Use Your Personal Data
We use the collected data for the following purposes. Except as provided in this Privacy Policy, We will not disclose any of Your Personal Data to third parties:
Enhance or edit the photos you provided.
Displays information about the enhancement or editing process related to this program.
Suggest the best-enhanced images for you.
If you would like to help us improve our application and promote the development and progress of our application, you can upload some images that we can learn in-depth to optimize the functionality of our product.
Improve enhancements and quality of service, including but not limited to deep learning to enhance existing features and provide better fixes.
Provide additional new image processing capabilities, validate new algorithms for new features, and provide you with high-quality video restoration services faster.
Provide and maintain Our Service, including monitoring the use of Our Service.
Contact You. When you send feedback via email or provide us with an error report, we will obtain your username, email address, and email content, so that we can communicate with you about problems encountered during the use of our products and services.
For the performance of a contract: the formulation, compliance and commitment of a purchase contract for products, goods or Services You have purchased or any other contract with Us through Services.
Manage Your requests to Us.
3. How do We Store and Protect Your Personal Data
3.1 Data Transfer
Your consent to this Privacy Policy and subsequent submission of such information constitutes Your consent to this transfer. Please be assured that We will take all steps reasonably necessary to ensure that Your data is handled securely and in accordance with this Privacy Policy. We will not transfer Your Personal Data to other organizations or countries unless adequate controls are in place.
3.2 Data Retention
We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes and enforce Our legal agreements and policies or for the carrying out of the purposes referred to in this Privacy Policy Statement. We will also retain personal data for internal analysis.
If you need to copy or delete your personal data we store, you may contact us through the email sets out at Article 11.
3.3 Data Security
We have implemented appropriate technical and security measures to protect the security of any personal data We process. We will try Our best to prevent accidental loss, unauthorized access, misuse, alteration, disclosure and destruction of Your personal data. However, please remember that the internet itself cannot be 100% secure. We recommend that You access the Service in a secure environment.
4. How do We Use Cookies
Cookie refers to a string of data stored on Your device's internal storage when using our application. Cookies are typically used to optimize Our Services, communicate with users or manage their accounts, develop content, or for research and analysis purposes. Certainly, You can set the application to refuse or accept cookies, or to indicate whether to send cookies on the application settings. Please note that if You choose to refuse, You may not be able to access certain Services.
Additionally, we allow our business partners, advertising vendors and service providers (including analytics vendors) to collect information about your online activities through Cookies. These third parties may use this information to display advertisements on our application to your interests, preferences, and characteristics. We are not responsible for the privacy practices of these third parties, and the privacy policy about these third parties can be seen at Article 5.
5. How do We Share and Publicly Disclose Your Personal Data
5.1 Disclosure and Sharing of Personal Data
Our general policy is to keep all Personal Data confidential except as permitted or required by law.
Law enforcement. In certain circumstances, We may be required to disclose Your Personal Data if required by law or in response to a valid request from a public authority (such as a court).
Company changes. Your Personal Data may be transferred if the Company is involved in an acquisition, merger or asset sale. You will receive notice from Us before Your Personal Data is transferred and subject to a different privacy policy.
Other legal requirements. The Company may disclose Your Personal Data when it believes that such action is necessary to: comply with legal obligations, protect the personal safety of users of the Service or the public, protect and defend the rights or property of the Company, protect against legal liability, prevent or investigate and possible misconduct in relation to the Service.
5.2 Advertising
Currently, we do not have any third-party advertising services integrated. However, we may use third-party service providers to display advertisements in the future to improve and maintain our services.
Data. Under the CCPA, every Consumer has the right to object to the Company to sell their data to any third party, for any purpose. You can submit such a request by visiting Our "Do Not Sell My personal data" section or web page.
The right to non-discrimination. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:
Denying goods or services to You
Providing a lesser level of service or lesser quality goods to You
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
The right to delete Personal Data. You have the right to erase Your Personal Data that has been collected in the past 12 months.
Exercising Your CCPA Data Protection Rights
If You are a resident of California, to exercise any of Your rights under the CCPA, You' re welcome to send Us emails or visit the "Do Not Sell My Personal data" page. We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. This time period may be extended once by an additional 45 days when reasonably necessary and with prior notice.
Do Not Sell My Personal Data
We will never sell personal data for any commercial purposes. But the third-party Service Providers We cooperate with (for example, Our advertising partners) may use technology that "sells" Your personal data as defined by the CCPA law.
If You don't want Your personal data to be used for interest-based advertising purposes or these potential sales as defined under CCPA law, You can opt out of it. You can do so by following the instructions below. Please note: any opt out is specific to the browser You use. You may need to opt out of every browser that You use.
Website
You can follow the instructions We provide to opt out of receiving personalized ads from Our Service Providers:
"Cookie Consent" notice banner
"Do Not Sell My Personal data" notice banner
"Do Not Sell My Personal data" link
"CCPA Opt-out" notice banner
Notice: Opting out will place a cookie on Your computer which is unique to the browser You used to opt out. If You delete cookies saved by Your browser or change Your browser, You will need to opt out again.
Mobile Devices
Your mobile device may allow You to opt-out of information about the applications You use in order to serve You interest-based ads:
Android: "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization"
iOS: "Limit Ad Tracking"
Notice: You can also change the preferences on Your mobile device to stop the collection of Your mobile device's location data.
California Privacy Rights
California Business and Professions Code Section 22581 allows California residents who are registered users of online sites, services, or applications under the age of 18 to request and obtain removal of their publicly posted content or information.
If You are a California resident and would like to request deletion of such data, You can contact Us using the contact information provided below and provide the email address associated with Your account.
Please note: Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
"Do Not Track" Policy
"Do Not Track" Policy is Required by California Online Privacy Protection Act (CalOPPA). Our Service does not respond to "Do Not Track" signals. But some third-party websites track Your browsing activity. If You are visiting such websites and want to prevent being tracked by these websites, You can modify the settings in Your web browser. You can enable or disable DNT by visiting Your web browser's preferences or settings page.
8. We Protect Your Children's Privacy
Our Company pays great attention to the security and protection of children's privacy and data. We can not identify whether the user is a child unless We are expressly notified of the same. Our Services are not directed to anyone under the age of 13, nor do We knowingly collect personally identifiable information from anyone under the age of 13.
If We become aware that We have collected Personal Data from children under the age of 13 without parental consent, We will take steps to delete all such information from Our servers.
If You are a parent or guardian and You know that Your child has provided Us with his/her Personal Data, please do not hesitate to contact Us via noteybz@foxmail.com. We will soonest possibly delete the information, cancel account or respond otherwise as required.
9. Links to Other Sites
There are links to other websites that are not operated by Us in Our Service. If You click on a third-party link, You will be directed to that third-party website.
We strongly recommend that You carefully review the Privacy Policy of each website You visit. We hereby declare that We have no control over, and are not responsible for, the practices, content or privacy policies of any third-party websites or services.
10. Changes to this Privacy Policy
With the extension of the scope of Our products and Services, We may update Our Privacy Policy from time to time and You are advised to regularly review this Privacy Policy for any changes. Changes to this Privacy Policy will be effective as soon as they are posted on this page.
Before the change becomes effective, We will notify You by a prominent notice on Our Services and update the "Last Updated" date at the top of this Privacy Policy.
11. Contact UsYour privacy matters to Us. Please note that whether to send Us Your feedback or bug report is entirely a voluntary act. If You have any questions or comments about Your Personal Data, or if You want further information about Our Privacy Policy, please feel free to contact Us at noteybz@foxmail.com, We will try Our best to provide clear answers to Your questions as quickly as possible. Thanks for Your support.